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Advice and Counselling

We know that being at secondary school can be a daunting proposition at times, with learning, homework, enrichment and friendships to consider. At National, there are many ways in which students can access advice if they are struggling or need support with a particular issue.

Tutors and staff

The academy are proud to have a range of ways in which to support students with any pastoral concerns they might have. These include:
• Personal tutor / co-tutor
• Head of Year / Assistant Head of Year
• 48 trained peer mentors
• the ‘Big School Buddy’ and ‘Aunties and Uncles’ transition programme
• ‘Listening Service’ scheme including the academy chaplaincy team

If students have any concerns or simply need to talk about an issue that is making them anxious, unhappy or scared, then all of the above individuals will be able to support. All staff members have received training to listen to any concerns, and can provide expert support on issues relating to the curriculum – there are plenty of places to get the help needed at the academy; ultimately we want all students to enjoy their National experience and get the most out of their learning.

Counselling service

We also offer a confidential counselling service for students which is run by a qualified counsellor. Students may need support with various relationships, friendships and bullying, family issues, bereavement, loss and many other conditions such as anxiety and stress – this service can support them through such issues. Students can access this service through their personal tutor, the head of house or by attending one of the numerous ‘drop in’ sessions that are available each week.


Further to the above, we are partnered with Tootoot – the student e-service. It is a safe and secure web-based safeguarding tool, which allows our students to report any issues, incidents or concerns in an anonymous, confidential and discrete manner.

Find out more about this service here: